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Your inbox looks like a battlefield most days, doesn’t it? Dozens of RFQs waiting for a reply, product specs scattered across sheets, PDFs, old-fashioned files, and more files buried in endless email threads. Sales is still chasing supplier quotes, production is asking which logo version is final, and your pre-sales or estimation team is already behind before the day really begins.

If you are a promotional trade printer, this is what a typical day might look like in a traditional work system. You’re already juggling hundreds of SKUs from different suppliers, each with its own pricing quirks, print methods, and delivery timelines that can’t slip. By the time you’ve tracked down the right data to send a quote, the customer’s probably moved on. Every time that happens, a bit of your margin quietly disappears.

You’ve likely tried to make it work with what you have: an ERP here, a quoting sheet there, maybe an eCommerce plug-in to hold it all together. It works for a while, but when requests pile up, so do the gaps. Files go missing, approvals slow down, and no one’s really sure which version is final anymore.

Print workflow automation is what you need. It can help you connect every part of your process; from RFQs and quotes to artwork approvals and supplier POs. All into one continuous flow. Thus, relieving you from making double entries and following up endlessly. It is just a way to make your workflows smoother and keep your business moving fast and in control.

Why the Promotional Industry is Uniquely Broken

Promotional Printers identify themselves as part of the Promotions industry and not Printing. And it is with reasons tenfold. Every order here is customized! One minute you’re pricing 500 mugs with sublimation, the next you’re handling 200 shirts for screen printing with three color variations. Nothing about it is straightforward. Yet most promotional “printers” are still running these operations on systems that assume everything is simple.

That’s where things start to break. Generic ERPs or off-the-shelf SaaS tools might handle standard eCommerce orders well, but promo print is a different beast. These platforms can work for you; once they are re-oriented upside down.

Instead of fixed SKUs, you have to deal with product bundles, variable print areas, and supplier catalogs that keep changing. And that results in teams patching together makeshift solutions like Excel for pricing, PDFs for product data, emails for artwork, and a few folders to keep it all in one place. But that’s all they are, “makeshift!”

Expert Tip:

If your team spends too much time updating supplier data or checking catalogs, try setting up automatic catalog updates with your suppliers through file uploads or simple data links. This keeps your prices and product details right without anyone having to type them in. Just doing this can save hours every week and stop small mistakes that quietly eat into your margins.

Supplier data makes the entire patchwork even more difficult. Many send product details via email or PDF catalogs, and someone has to enter that information into your system manually. Pricing updates get missed. Outdated SKUs slip through. And while all of that’s happening, customers are still waiting for quotes that were due yesterday.

In the promotional world, ‘time saved’ is the margin. Every delay between the RFQ and the response creates room for errors, competition, and lost profitability.

But there’s a simpler way to handle it all and get your processes in sync.

How PrintXpand’s CPQ Module Can Help With Promotional Printing Automation

In promotional printing, managing RFQs can feel like controlled chaos. Every order is unique with a set of different products, print methods, and delivery requirements. This makes manually handling workflows a recipe for delays and mistakes. And if you are already working off spreadsheets and emails, you know how slow things get and how error-prone they are.

However, PrintXpand’s CPQ module can change that. It can automate your and help you save time, reduce errors, and send out accurate quotes much faster.

Self-Submitted RFQs via the Storefront

With PrintXpand’s CPQ module, customers can self-submit RFQs directly through your storefront. They can choose the product, print method, and delivery option. This system automatically captures everything and saves your team hours of manual work. In short, with this,  you can easily streamline the quoting process and provide faster responses to customers.

Auto-Synced to the Quoting Engine

Once an RFQ is submitted, the details are synced with your quoting engine. This eliminates the effort of manually entering data. It removes the chances of human error. In simpler words, everything is updated in real-time, ensuring you send accurate quotes to customers without delay.

Real-Time Pricing for Product, Print Service, and Delivery

The CPQ system generates real-time, margin-based quotes by breaking pricing into three clear components: Product, Print Service, and Delivery. Each of these elements is updated instantly using live data, ensuring that every quote that you send is accurate, transparent, and aligned with your current pricing. This gives customers complete clarity and empowers your business to maintain full control over margins and profitability.

You may ask, “Can I configure custom pricing rules per customer group?”

Yes, you can! The system allows you to offer special rates for high-volume clients, wholesale buyers, or promotional discounts while maintaining margins.

Volume-Based Discounting for Multi-SKU RFQs

Managing large, multi-SKU orders is a common challenge. With PrintXpand’s web-to-print ERP, you can apply volume-based discounting for these orders, ensuring that bulk buyers get the best pricing while you maintain control over your profits.

And that may lead to the question that’s commonly asked: “Does the CPQ tool support volume-based discounting for multi-SKU RFQs?”

Absolutely! The system lets you apply volume-based discounts across multiple SKUs, making it easy to offer competitive pricing while maintaining your margins.

Fixing the Product Data Swamp with Integrated PrintXpand Connect

By the time your quoting team starts working on an RFQ, they already depend on one thing more than anything else—accurate product data. The problem is that supplier catalogs rarely stay consistent. Prices change, SKUs are updated, and availability varies between vendors. And when these updates are handled manually, even minor mismatches can result in incorrect quotes, late deliveries, as well as unnecessary revisions.

PrintXpand Connect helps bring structure to this part of your workflow. It can centralize pricing and product data from your suppliers into a single, connected system that syncs with your storefront, quoting engine, and ERP. In short, whenever a supplier updates their pricing, adds a new variant, or changes the printing method, that information syncs across all touchpoints, automatically!  This keeps your data current and reduces the need for constant manual checks.

A common question that comes up when printers start thinking about automation is, “Can we maintain pricing from multiple vendors for the same SKU?” Well, yes, because the system can store pricing and details from different suppliers for the same SKU. Your team can then decide which vendor to choose based on cost, lead time, or print method compatibility, helping you stay competitive without affecting margins.

And what happens when suppliers discontinue products? In that case, PrintXpand Connect can automatically flag those SKUs or remove them from active listings. This prevents quoting errors and ensures that your sales and production teams only work with verified, available products.

Expert Tip:

Trade printers who manage extensive supplier catalogs can automate scheduled catalog updates using APIs or file imports. This small step can reduce manual data entry by almost 90 percent and prevent pricing mismatches that silently erode profits.

By implementing PrintXpand Connect, printers can turn product data into a strength rather than a struggle. It connects every piece of your catalog to your quoting and production workflow, creating a foundation for reliable print workflow automation and smoother promotional printing automation across your business.

Artwork Approval That Doesn’t Suck Time

In promotional printing, artwork approval can quietly turn into one of the biggest bottlenecks in production. Teams have to handle multiple campaigns. And each of these campaigns involve working with different logos, layouts, and print methods. Without a proper system in place, everything becomes mere guesswork, and even a slight misstep can delay delivery or push you into the toxic loop of costly reprints.

Our solution’s automated artwork approval workflow helps simplify this process. Trade printers can implement it to bring all artwork files, revisions, and comments into a centralized workspace where both your team and the customer have complete visibility. This allows all the stakeholders to review, annotate, and confirm designs.  Additionally, it saves you from the hassles of managing scattered approvals.

Your production team only has to work with the approved version since every design files has its own version history, approval status, and notes. You can keep track of who looked over the artwork, when it was accepted, and what was altered. This transparent audit trail can help speed up your quality checks and keep accountability transparent across departments.

“Does PrintXpand’s artwork approval tool support layered file types like PSD or AI?” is the question that now arises. And the answer is yes, it can! The system supports layered, high-resolution formats, so your designers can upload native files without losing editable elements.

Another frequent question is, “Can customers annotate changes directly on the proof?” They can. Clients can leave comments or mark corrections directly on the artwork, reducing delays and confusion in feedback loops.

Printers can implement version-locking on approved artwork before releasing it to production. It’s a simple yet powerful step that prevents reprints of older designs and ensures consistency across corporate promotional campaigns.

By integrating artwork management into promotional printing automation, PrintXpand helps printers save time, eliminate revision confusion, and maintain accuracy through every print workflow automation cycle.

See how artwork and print workflow automation work for your business.

Purchase Orders That Generate Themselves

Once the artwork is approved, the next step is purchasing. And for most trade printers, this is where things start to slow down again. Teams start by creating separate purchase orders for each supplier, checking MOQs, confirming print methods, and manually sending emails to decorators or vendors. Well, at this stage, it’s easier for a PO to go out with incomplete information. The key reason for this would be that you are managing several suppliers and dozens of active orders manually.

But the good thing is that our solution can automate this step entirely. The system automatically creates the purchase order after an order is approved, using information regarding the product type, quantity, print method, delivery address, and turnaround time. Additionally, every PO follows vendor-specific logic, enabling it to adapt to each supplier’s requirements and rules easily.

For example, you can specify requirements like minimum order quantity, lead time, and print compatibility for each vendor in the system. This enables the system to select the right supplier based on their cost, capacity, or turnaround time, and then create the PO. Simply put, this entire process reduces the likelihood of sending inaccurate or incomplete information and eliminates repetitive manual work.

A common question is, “Can we send auto-generated POs to vendors via email and EDI?” Yes, you can. The system can automatically send approved POs to vendors through either method.

Another question is, “What if a vendor rejects or modifies a PO—how is that tracked?” Every change made by a vendor can be logged and updated in the system, so your team can see the latest status and act accordingly. This keeps your procurement cycle transparent and efficient.

Expert Tip:

TPrinters can implement a standard PO validation checklist before automation goes live. Verifying vendor data, print method mapping, and lead-time accuracy early prevents routing errors later. Even the best automation depends on clean input; getting that right ensures your purchase orders flow smoothly every time.

By connecting purchasing to promotional printing automation, trade printers can speed up, streamline, and ensure the post-approval process is faster, more reliable, and error-free. It is another step toward complete print workflow automation, giving you better control and faster fulfillment.

Bringing Everything Together In A Unified Workflow That Scales

Every trade printer wants their operation to run smoothly and quickly without hiring people. But when RFQ handling, quoting, artwork approval, purchasing, and delivery run on separate systems, the workflow becomes scattered. So, even if you hire people to work with the best team, there can be delays that may slowly eat into margins. However, using PrintXpand’s solution, trade printers can set up a connected workflow where every part of the business works together.’

With the solution in place, every process — from receiving an RFQ to delivering the final product — can move smoothly with no delays. The system can capture customer quote requests directly from the storefront. From there, it can send them to the quoting engine and create accurate estimates using live supplier data. After the quote is approved, the artwork approval workflow steps in, and the system then handles automated PO generation and coordinated fulfillment.

This kind of connected workflow can help printers scale their operations without increasing headcount. Each department, be it sales, production, and procurement, can work in sync, using the same data and the same platform. Teams can implement automated checkpoints at each stage to reduce manual touchpoints, respond to customers faster, and ensure nothing is missed between steps.

Many printers ask, “How does the system handle B2B customer hierarchies?” It can manage complex business structures with multiple branches or decision layers. Each account can have defined roles and permissions, ensuring that approvals and communication flow exactly as they should.

Another question that printers ask is, “Can I add my legacy MIS into this workflow without disruption?” And the answer is yes! The platform can integrate with existing MIS systems through APIs, allowing printers to continue using their existing setup while still leveraging workflow automation.

By aligning every stage — from quoting to delivery — under a single automated workflow, trade printers can implement a smoother, scalable model that grows with their business. It’s a practical way to achieve true print workflow automation and build long-term efficiency in promotional printing automation.

Final Thoughts

In the end, automation is not limited to using new tools; it is primarily about gaining absolute control over your operations.

And PrintXpand’s solution can give trade printers that control. It brings together every stage of the promotional printing workflow from RFQs and quoting to artwork approvals, purchase orders, and final delivery.

What makes this solution stand out is that it’s built for the way promotional printing actually works. It understands the complexities of fulfilling custom orders, supplier dependencies, and quick-turnaround demands. So, instead of forcing you to fit into a generic system, PrintXpand’s solution can adapt to your workflow and help you manage operations more efficiently. By implementing it, trade printers can move from managing tasks to managing real growth.

Are you still using emails and spreadsheets for quoting and POs? Let our experts show you how this whole flow works — live, with your own products.

 

Shreya Verma

Shreya Verma

Shreya Verma is a wordsmith who discovered her passion for writing and curating content during her college days. From social media to blogs and YouTube, she has a knack for turning ideas into engaging content that will keep you hooked. You'll always find Shreya lost in her world, working with her headphones on, grooving to everything from pop to rap with a dash of old-school Bollywood tunes. When she’s off the clock, Shreya is on a quest to master the art of strategic marketing. A hardcore horror-movie junkie, she has recently found a new love: Anime!